Montross

Our Schedule an Appointment feature is an easy, safe and convenient way to handle your banking needs. We offer the convenience of appointments by video to chat with a banker from the comfort of your home or at a local branch. You can open an account for your household or business, complete account maintenance and more.

Just select the reason for your appointment and your meeting preference (i.e. in-person, video or phone call), pick a location, date and time that works for your schedule. To get started, click here

We offer competitive rates on a variety of lending options. For personal loans, including Home Equity, Auto Loans, Lines of Credit, visit our Personal Lending page to find the best option for you then simply click apply now or contact your local branch.

We also offer lending solutions to meet your business needs. From Lines of Credit, SBA & Government Programs and more, contact a Relationship Manager to get started today.

If you misplaced your card, you can temporarily disable the card by using Atlantic Union Bank's Debit Card Controls. This allows for some peace of mind with its virtual on/off switch. Log in to your Online Banking account or our mobile app and navigate to Debit Card Controls where you can set the personal card to "off." If you then find your card, it's just as easy to turn it back on. Card Controls provides the security of turning your card off with the convenience of not having to order a new one if it is simply misplaced.

If you do think the card was stolen or the search for it has proven to be unsuccessful, contact us immediately by calling 800-990-4828 or visiting your local branch to report it missing. We can issue you a new one, and you'll receive it in the mail. If you visit a branch, you can immediately get a temporary debit card for use while your new one is being processed.

To report instances of fraud, please contact us immediately at 800-990-4828 or visit a local branch.

If you believe you are a victim of identity theft, in addition to contacting us by phone or visiting a local branch, we also recommend contacting the three major credit bureaus to place a fraud alert on your file. Be sure to request a copy of your credit report to identify all unauthorized activity.

Equifax
Experian
TransUnion

In addition, we recommend completing these additional actions:

• Contact law enforcement. Keep a copy of the police report to show creditors.
• Close all accounts that might have been compromised or fraudulently opened. Identify these accounts by using the credit reports received from the three major credit bureaus.
• File a complaint with the FTC.
• Monitor your accounts carefully for fraudulent activity online, by phone or with your monthly statements.